Diabetes Product Upgrade

Continuous Glucose Monitor and Blood Glucose Meter

Find all the essential information you need about the recent updates to your continuous glucose monitor (CGM) and blood glucose devices. Our team is dedicated to supporting you throughout this transition and ensuring you have the tools and knowledge to effectively manage your diabetes.

CareSens Air

Information and Support

Product information – Find everything you need right here! Access user guides, watch helpful videos, and download resources to help you get the most out of your device.

Getting started with your CGM

Getting started with your CGM – To get started simply scan the QR code on your CareSens Air packaging and follow the step-by-step instructions.

Online training session – Join our free virtual sessions led by our nurses or pharmacists and learn how to use your new device with live demos and Q&A. Simply email spirit.booking@nhs.net with your name and you GP Practice name to book onto the next course and we will send you all the information you need.

evaluation info icon

Patient evaluation form – We value your feedback. Please take a moment to fill out our patient evaluation form so we can continue to improve our products and services.

Free online training

Book your CareSens Air training today by emailing spirit.booking@nhs.net with your name and your GP Practice name.

We’re here to help

Our Customer Support Team is here for you 24/7 on 0800 881 5423. You can also contact us online by completing the enquiry form below.

Have a question?

If you use our products or services and want to get in touch, simply fill out your details and a member of our Customer Support Team will be in touch.

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